Ease of Doing Business in Nasarawa State

Nasarawa State Internal Revenue Service (NSIRS) is the official tax and revenue collecting body for the State Governed by rules and regulations and fee Schedules contained in the Nasarawa State Harmonization and Collection of all Revenues (Taxes, Duties, Levies, Rates, Fees charges etc.) approved by the Governor.

Download this document to have details about the procedures of payment and levies for inter-state trade in Nasarawa State.

Grievance Redress Mechanism (GRM)

The Grievance Redress Mechanism (GRM) is a system put in plave by the Nasarawa State government for clients to express their dissatisfactions with any service provided by the relevant MDAs and seek redress when they perceive a negative impact arising from the MDA's actions or its services. It is a way to check, manage, and resolve potential or realised negative impacts submitted by stakeholders. The GRM addresses complaints by truckers/transporters and traders for inter-state movement of goods. The State Government has established a framework for redressing trade grievances to promote fair and equitable trade relations, both local and international.

Submission of Trade Grievances

Any Business, Industry, or Individual (traders, truckers/transporters) may submit a trade grievance to the TGRM Panel, relating to an act/omission in respect of collection and payment of the trade-related fees and levies on inter-state movement of goods. The grievances may be made by making a verbal complaint through a designated and functional telephone line (hotline-08038213845) or providing written complaints through SMS, you can fill the grievance redress form online click here or download the Grievance Redress Form below: Download (docx file) Download (pdf file)

The verbal or written complaints shall detail the complainant’s name and contact, date of complaints, type of complaint, the description/nature of the grievance, relevant supporting evidence, and the desired resolution.

Resolution of Trade Grievances

The TGRM shall conduct a thorough review of each trade grievance, including consultation with relevant stakeholders and experts. Based on its review, the TGRM shall make recommendations for the resolution of the trade grievance, which may include negotiations with foreign governments, the initiation of dispute settlement proceedings, or other appropriate actions. The TGRM shall provide periodic updates to the submitter of the trade grievance regarding the status of the review and any proposed actions.

All complaints shall be resolved within thirty (30) days from the date of receipt of such complaints/grievances. Recommend appropriate actions or remedies to resolve disputes following applicable laws and international agreements.

The Ministry of Trade, Industry and Investment shall ensure that the report of the activities and the status of trade grievance resolutions are published regularly on the State official website(s) online.

The Nasarawa Export Strategy and Guidelines (NSESG) outlines actions that the Nasarawa State Government is pursuing to better equip companies, businesses, and workers to compete globally and grow through international trade.

The strategy and guidelines highlights government programs and resources to assist businesses within Nasarawa State – including small and medium enterprises, historically underrepresented businesses, and those new to exporting – overcome barriers to trade.

Understanding the role of exports in the Nigeria economy, including who is exporting, what is being exported and from where, the destination of exports, and the value added to our economy, is a starting point for this Strategy.

The Strategy outlines export promotion actions and activities in several sectors, including:

• Climate and clean technology solutions
• Manufacturing
• Travel and Tourism
• International education
• Global infrastructure development
• Agriculture, mining, and forestry

Download the Strategy and guidelines below: